Support
New Customers
Please call us at 719-282-3231 to get your account set up and for us to learn about your technical environment.
Existing Customers
During your onboarding, you were given an email address to submit support tickets. This is still the best way to request support from us.
Of course, we welcome all of our customers to call us at 719-282-3231 at any time for help and support.
We also offer an online portal for our customers to have some insight into support tickets they have open with us. Please contact us to activate your portal user account.
Customer Portal
Please call or email us to set up an account if you’re new to the portal.
The URL for bookmarking: https://c3direct.net/custportal
Legacy Portal
If you prefer our old portal, you may connect to it below. Contact us by email or phone for an account if you’ve never used the legacy portal.
The URL for bookmarking: https://c3direct.net/legacyportal